LAST UPDATE: 15 May 2009
THIS IS A MULTI SECTION PAGE... Please read ALL of it!!!!
Standard ordering procedures follow -
PLEASE READ ALL of this page! Thank You!!!
All orders are taken VIA EMAIL: - please use a regular EMAIL to:
beads@dragonbeads.com (link removed to reduce spam - sorry.
All ORDERS must include:
YOUR NAME, FULL ADDRESS (if you are in OHIO please provide your COUNTY NAME AND TAX RATE.) Your bead order should clearly state item information: including bead style, color, and quantity.
For example:
|
NAME OF THE ITEM Chocolates: |
QUANTITY
|
special COLOR requests for dragonettes and kitties. Color of chocolate (light
or dark chocolate) |
|
Dragonette |
1 |
Blue Tube, Light Green Dragonette |
|
Kitty and Fishbowl |
1 |
Black Cat |
|
Buckeye Bead |
5 |
Large |
|
Caramel |
2 |
One light, One Dark |
|
Heart Swirl |
1 |
Lover's Heart |
|
Heart Swirl |
1 |
Light Chocolate |
|
S Swirl |
1 |
Dark Chocolate |
|
Coconut |
2 |
One Light, One Dark |
OHIO SALES TAX WILL BE ADDED FOR ALL OHIO RESIDENTS at YOUR COUNTY RATE! OHIO RESIDENTS MUST PROVIDE COUNTY OF RESIDENCE AND YOUR LOCAL TAX RATE IF YOU are an OHIO VENDOR - please provide your Sales Tax number IN ADVANCE.
ORDER CONFIRMATION VIA EMAIL:
You will receive an email confirmation of your order with the TOTAL COST including shipping, and Ohio Tax if required. Confirmation message will include instructions for payment. Please do not mail payments without confirmation of stock, backorders, and total order cost.
ALL unique beads shown "as-is" such as hearts, flowers, and Venus pendants are ONE OF A KIND, and sold on first-come, first-served basis.... all other lampwork is produced in accordance with orders, no production begins until payment is received.
|
SHIPPING and Handling: BASE RATE BELOW PLUS INSURANCE
INTERNATIONAL ORDERS - must be paid in US DOLLARS through PAYPAL ONLY! shipping costs MAY vary. I prefer to use Global Priority Mail which is a fixed rate... and relatively fast delivery. |
FAQ's - Frequently Asked Questions
1. THERE IS NO PRINT CATALOG - please do NOT request one.
2. Items "in stock" such
as those from "Unique", Clearance, Hearts, Seafans or Venus pendants that
are IN STOCK can be shipped immediately.
All other lampwork is "made to order" and you will have
to wait for production.
I DO NOT
STOCK beads (too many orders - no time!) including chocolates and Buckeye Beads - these are made to order!
NOTE:
At some times in the year, chocolate and buckeye bead ORDERS MAY TAKE UP TO FOUR WEEKS- due to heavy backorders.
(i.e. football season for Buckeye Beads (please see new policy on
Buckeye Bead page), Valentine and Christmas
for Chocolates)
PLEASE
NOTE: -- I CANNOT guarantee time-frame for ANY LARGE
LAMPWORK ORDER. Large orders may be accepted if buyer will accept
partial shipments over a longer period of time, AND NO deadline
is involved.)
-- No order is processed until payment is RECEIVED
(and cashed/cleared, if personal check).
--
And
no - I will not "cash your international money order and refund
the balance... "...this is a common "Nigerian" bank
scam.
-- I DO NOT OFFER FREE
SAMPLES, WHOLESALE, or DISCOUNTS:
my beads are individually hand made and reasonably priced...
I make a very low profit margin over production costs.
RETURNS: Custom order items are not returnable. All other stock item returns subject to 20 percent handling fee, no refund of shipping/handling or postage, and return postage is your responsibility. Items received or returned damaged will not be replaced, (see postal insurance section) damages recieved by buyer due to postal handling must be processed through the postal claim system - which MAY TAKE more than 30 days to resolve.
If
you have a CURRENT ORDER - check
ORDER STATUS
Orders are processed
in order that payment is RECEIVED - not when inquiry is made about a
"possible order."
LARGE ORDERS MAY TAKE 4-6 WEEKS!
I will not do any order for more than 10 items total with a delivery time frame guarantee.
If you need a guaranteed delivery - ask first... do not wait
until after ordering - and then ask for a specific delivery
date.
PAYMENT:
Payment due prior to delivery. Cash, Check, or Money Order, or PAYPAL electronic payment. Sorry - no credit cards except through PAYPAL.
INTERNATIONAL PAYMENTS MUST BE THROUGH PAYPAL
Please ensure that you identify your order number in the SUBJECT LINE OR COMMENTS BLOCK of PAYPAL.....
Returned Check Fee $20.00 - NO EXCEPTIONS!!!
New customer check orders may be held until they have cleared through my bank.
Please make an INQUIRY PRIOR to payment if you have any questions about your order OR ARE MAKING AN INTERNATIONAL SHIPPING ORDER.
Thank you for your PATRONAGE! It is my intent to provide my customers with beads they will LOVE!
Cheryl
